Motswako Office Solutions(011) 067 1700

POPIA

Privacy Policy

This policy explains how Motswako Office Solutions handles personal information collected through this website, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Who we are (responsible party)

Motswako Office Solutions (Pty) Ltd, 42 Monte Carlo Crescent, Kyalami Business Park, Midrand, 1683. Email: info@motswako.biz. Phone: (011) 067 1700.

2. What we collect

  • Details you submit in our quote form: full name, company, phone number, email address, what you need and your message.
  • Technical and marketing information: the page you submitted from, and advertising identifiers such as Google Ads click IDs (gclid) and campaign (UTM) parameters.
  • Cookies and similar technologies used by Google Ads and analytics to measure visits and conversions.

3. Why we collect it

We use your information to respond to your quote request, contact you about the products and services you asked about, and measure how effective our advertising is. We only process what is necessary for these purposes.

4. Who we share it with

We do not sell your personal information. We share it only with service providers (operators) who help us run this website and handle enquiries, under confidentiality obligations. This includes our marketing agency, Syte, which receives a copy of enquiries submitted through this website, as well as our website hosting, database and email providers, and Google (for advertising measurement).

5. How long we keep it

We keep enquiry information for as long as needed to respond to you and manage any resulting business relationship, or as required by law. Afterwards it is deleted or de-identified.

6. How we protect it

We use reasonable technical and organisational measures, including encrypted connections, access controls and reputable service providers, to protect your information against loss, misuse and unauthorised access.

7. Your rights

Under POPIA you may ask whether we hold your personal information, request access to it, ask us to correct or delete it, object to its processing, and withdraw consent to be contacted at any time. To do so, email info@motswako.biz.

8. Information officer

Our information officer can be contacted at info@motswako.biz.

9. Complaints

If you are not satisfied with how we handle your information, you may lodge a complaint with the Information Regulator (South Africa): inforegulator.org.za, email enquiries@inforegulator.org.za.

10. Cookies

This website uses cookies from Google (Google Ads / gtag.js) to measure visits, calls and quote requests from our advertising. You can block or delete cookies in your browser settings; the site will still work.

11. Changes to this policy

We may update this policy from time to time. The latest version is always published on this page.